Customer Ratings & Reviews

always there when we need them- I can walk in or call for remote help - thank you

Excellent idea to offer coverage on a TV... Hope to never use, but if I do, coverage is there.

I had to leave the laptop with the above sihce of the drivers which handles the brightness went down as well new laptop got hit with it. The geek squad were excellent and they not seen this before but they reinstalled windows on both and the ultra brigh They htness was taken care of. They are a great team .

never had a 4k tv ever but this was an amazing purchase

Great to have, you just never know when it would come in handy

This is an annual renewal for software relate to my Pc. I love the advance warning about the renewal

If you can, I recommend getting Geek Squad protection on electronics such as tv's. A few years ago, I purchased a smart tv for my son and had it for about a year before it completely went kaputt. It always had issues toggling properly through the apps and would sometimes take ten minutes switching from one app to the other. Luckily, I did purchase Geek Squad protection and was able to get another tv since there was no way of fixing that one. We went with a different brand and have had no issues since.

They are amazing .. they are the reason I buy my items from here .. it’s convenient and quick

I love with my tv love the picture recommended to anybody ❤️

Hopefully I never have to use the warranty but at least I have peace of mind for 5 years!

Definitely worth it for the five years that I purchased it for just in case something does go wrong

the agent took charge of my case and said confidently this is what we need to do that will be best for me. I loved that, I didn't have to think or debate . it was very much appreciated

An excellent television. Easy set up, beautiful picture at an very good price. Could not be happier with our purchase!

extremely helpful and informative, helped me with my cracked phone screen the same day!

My TV stop working and my protection plan was honored. It was a smooth process. I was very happy with the ending result.

The salesman was very helpful. I needed one with a certain size legs to fit on my buffet. He was very patient

if there’s ever a problem within the five-year warranty if they can’t fix it or there is no part available they swap out the TV for a brand new one no problem the following year model you just have to pay for another five year warranty. Can’t say anything more better for Best Buy will still be a customer.

You guys should use this service on every big purchase . It is reliable and easy to use.

I haven’t had to use my Geek Squad protection yet, but having it definitely gives me peace of mind. Especially given how well the installation went.

Purchased to replace my 65" thay died. Loved it so much that i purchased a second!!! Football looks great!!!