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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30779 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 570 Showing 11,381-11,400 of 30,779 reviews
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Geek Squad protection for piece of mind. I bought a TV yeas back and the stand broke the second day I had it. It cracked the screen. It was replaced and I was a happy camper!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It All Happened So Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the Geek Squad! They will always be there, even if they don't want to be! Fix your stuff good, but don't be rude!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Greek Squad, Great Quality Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Profesional Service! The Greek Squad Service help me to resolve any question to instal my new LG 50 Inchs UHD TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay for ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection in case something goes wrong especially electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful professional and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helped with my device quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were very helpful with my device. it’s nice knowing they’re always accessible to be there for me when needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get all of my electronics at best buy for the protection plans. They have always replaced anything if I have an issue with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good tv to watch netflix or good gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up to geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 5 year plan with them and with 4 months left my tv went. They came on time got the parts all in a week great work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service and the geek squad does an awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was very reasonable. Hopefully we will not need to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this on my electronics. You never know when lightning strikes don’t chance it. You will regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with my service protection. I usually dont get it but had an issue with the last one and decided to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several items at best buy. Each time I got the extended warranty and it was fantastic! In two instances, my returned priduct was not repairable. Both items were replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Geek we have had do a set up in our home has been exceptional. They are professional and know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the extended service warranty because I have had issues in the past with electronics and our electric company playing with the voltages during heat waves. love the protection this affords me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really glad i have this program. Its a much needed safety net.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great efficient friendly service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do this. It saves you all kind of heartache. Great support plus discount on in home service like mounting the tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always help me to fix or replace my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been helpful with each purchase I get from best buy and I will continue to purchase this service

    I would recommend this to a friend