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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30806 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 705 Showing 14,081-14,100 of 30,806 reviews
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection. It has helped me on many products I have ordered. Highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection on election

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It nice to have some extra protection on TV or any electrical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty In The Industry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries with extended warranty in case there is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet used, hopefully will not ,good to have in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Insurance Against Poor QC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have it in the event of a premature hardware failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a 5 year Geek Squad Protection on my television so if something goes wrong I am protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got the 2 year protection my remote broke on my tv and they replaced my remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely have a piece of mind knowing that I'm covered for certain things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service, fast and without many questions, everything you need after sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is so professional and they have good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for outdoor tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan primarily because I was using the tv outside. No issues thus far, but the plan is renewable as well which is a great perk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase saved me money when Geek Squad updated my three computers and installed anti-virus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I would recommend protection for purchase item . It shows that Best Buy stands by their product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kind of a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for peace of mind but doesn’t cover accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for sure! I like knowing that I can get help and assistance from the Geek Squad if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With new products being made cheaper this is a guarantee you will have a working product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Geek Squad protection plans for all our appliances, as we believe this is the best value on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Geek Squad protection plans for all our appliances, as we believe this is the best value on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives us peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad is the greatest protection and repair service around. Let the pros do what they do best and if they can't fix it, they will replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the tv and sound bar. The rep gave me an option to warranty my tv. Just in case it breaks. I was happy overall with my most recent purchase.

    I would recommend this to a friend