Customer Ratings & Reviews

With today’s quality in electronics, you need an extended warranty plan. I’ve had to use it a while back on another product and the Geek Squad rep came to my house to address and repair the issue. It’s cheap insurance worth having.

Geek Squad answered all my questions. I'm glad they offer this service to people like me who don't understand everything about technology.

The price for it was good but have not needed them yet butni do need a new battery in my beats headphone will update service after

Purchased this Geek Squad protection plan to hedge my investment into our new Sony flat screen TV. Hopefully, I may never have to use it but if I do, I am confident that Best Buy will fix the problem quickly and without any hassles.

I've actually had to use this service before with a crappy Vizio TV i had in the past and if they can fix it they fix it if they can't fix it and the TV is crap they will let you exchange it no questions so if you protect your investment then you need this.

Tech came to look at my tv, could not replicate the issue but I had pictures and showed it to him And he took care of everything

Very helpful choosing the best option for a fathers day gift! Couldnt decide between a few diffrent TV's and they helped narrow it down

The Geek Squad people are very friendly and professional. I buy most of my electronics at Best Buy and use Geek Squad Protection for all of my expensive purchases.

My Geek Squad protection plans, of which I have several is a prime reason why I purchase all of my major and minor appliances from Best Buy. Whenever something goes wrong, which is not often, Geek Squad is there to take care of it. Outstanding!!!!!!!!!!!!!!!!!!!!!!

At first I was thinking I would self-insure myself with my very expensive 75 inch Sony TV. But after reading some reviews about how costly this model is to repair I decided to opt for the five year protection plan for a piece of mine. It was very expensive however, even considering I Purchased total tech.

The warranty covers everything for 5 years! seems like a no brainer.

Got this protection for my TV. Haven’t had to use it but I always get the protection because of the great customer service I have ever had when I have had to use them. Better to be safe then sorry

Geek squad was great! Helped me load it in vehicle upon pickup, and gave me a few insights about the product.

I bought the 70' Samsung TV, it works very well and we are satisfied and recommend it to some friends!!

Geek Squad provides excellent service. I take my PC in quarterly for a clean up and they are always on time, happy to provide service and are thorough with any questions or concerns I may have and provide excellent feedback on how my equipment is running.

We are so grateful to these young fellas installing our 60"LG tv..they were very careful and polite. They make connecting all those awful wires a breeze. They were very patient with us and walked us thru installation and operating our new screen and remotes several times til both my husband and I understood. They are well worth their cost!

Great! Inwish there was accudental protection! And the orice was not as bad too for a 1k tv

Great to have protection on the things you love. It’s easier then spending money for no reason to purchase an item when Best Buy’s No hassle plan of attack works better than PC Richards or even HHGreg from back in the day. They actually cover you.

Best buy warranty are cost effective and straight forward. When purchasing an OLED tv, the warranty cover screen burn, which I consider essential coverage for an OLED tv

The techs were great in installing all of our purchases and in explaining how they worked. We have them for 5 years so check later and we will let you know over the long haul. I can’t imagine anything but excellent service based on what we have seen so far.