Customer Ratings & Reviews

Fast response to service calls . The Geek squad tech was fast and very concerned for my technical issues with my TV . Also very knowledgeable .

I have not had to use this protection product but purchased it based on Best Buy's overall reputation and good personal experience in Best Buy stores. I believe it is fairly priced for the coverage provided.

TV is great, quality of images, feels like a more expensive tv

Geek Squad is very much worth it if you need help setting a device up or mounting a tv! Also are reliable when you want to make a claim for a device.

Buy the protection plan¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I never had to use it yet. Just purchased 1 month ago. The $400 chance to win a gift card has me doing the surveys

It's good to have Geek Squad Service around just in case you may need them.

Always opt for the 5 year plan. Units tend to fail after 3 years. The cost to replace it goes up as well. This coverage keeps the ouchies away when replacing items.

I didn't have the Geek Squad do the installation. I just ordered the five year warranty.

Always always always buy the Geek Squad protection plan when buying anything that has to do with electronics, kitchen or car stereo from Best Buy. These plans help insure that you can always get help when something happens or goes wrong.

When it comes to buying expensive electronics, I have learned to add the option of additional warranty protection. It's cheap when added at the time of purchase, and it gives me peace of mind to know I'll get prompt and professional service conducted in my home. The Geek Squad Protection option is a great value.

Available when needed. Talked with you as you are going through the set up process with you while on the phone.

I purchased this LG about 2 months ago. No complaints at all, good color and clarity!

Loved this tv super clear. Geek squad are always very helpful

I like Insignia TVs, they're a very good value, but I have had things go wrong after the one year warranty (and have seen others have problems with other value brands). The low price of the extended warranty looks like good insurance. Best Buy was good about handling a problem I had with an Insignia TV while still under warranty, so I have some faith that they will do right by me if I need to use this extended coverage.

I'm glad I bought the service plan on my Sony TV. It stopped working and I replaced it with a Samsung almost for free. I was very happy about that!!! I wish the remaining years of the old plan could transfer to the new plan, but they don't.

I always always always get protection. I have a little one, plus pets, PLUS accidents are bound to happen more often when you DON’T have protection. So far Best Buy protection plans have helped tremendously, especially on my child’s tablet.

Always get get squad protection when it's available. Seems like products have a certain lifespan nowadays. Always comes in handy plus you get the new models of items if they have been discontinued. They also give you the money you payed for the item just in case you want to get an entirely different product.

The additional insurance is always good to protect your purchase specially, if it’s a large one

We always get our products protected and it has proven to be a god send. Have had to replace 2 TV's prior to expiry and what a deal! We are reimbursed if they cannot repair and you get a new one. You don't always need to use which is the preferred method - but if something happens you're protected!