Customer Ratings & Reviews

I would recommend getting the geek squad warranty if you’re purchasing a computer for your son or daughter basically covers a new one if something happens to it if anything is spelled on it . it’s dropped or ran over by the car Lol

Geek squad protection is honestly the best. I’ve also bought it and twice I got store credit for a newer device that they couldn’t fix!

They seem to do a good job of taking care of you and honoring their word

Great sales associate was a terrific help with great advice and assistance. He was such a big help and did a fabulous job of up-selling the products I was just checking stuff out.

Always go for protection, its just worth the minimal upcharge for the peace of mind.

I always by an extended warranty. Very easy and inexpensive process

I love that geek squad helps with everything and if you aren’t satisfied with your situation or product they will make their best to make it better.

After finding a great deal on a new 3D TV, I wanted to make sure it would be in working condition for w long time. The terms of this protection were pretty favorable but with a steep pricey tag. Nevertheless we went ahead and purchased it. Looking forward to using our TV with no worries for the next 5 yrs!

I had a Samsung 32” tv that died after 2 years. Such a disappointment. So I bought a 32” Toshiba smart tv and purchased the 5 year warranty at a reasonable price.

This is another big advantage to have if anything happens to your product you can take it back,have it looked at with no problems. I enjoy using this it's extremely helpful but also protects the items you purchase.

I've had the Geek Squad protection ever since I bought my last PC and keep renewing it when due. I don't use it very often but it has really paid off to have it when I did need it. They always have the answer!

Haven't had to use it yet but love the fact that If anything goes wrong they will come to me not the other way around

The Geek Squad has been there for every and any problem I have had with any purchase from Best Buy. It is easy to make an appointment with them and they always meet the scheduled time.

They tried to fix my tv but it wasnt it so i got a new one they are very nice and respectful

It is really nice to have this service, I can take my product back if needed, which gives me a lot of piece of mind. And after 5 years, most products need some kind of service!

Originally bought the 2-year for my LG CX OLED, but came to the conclusion that the 5-year is a waaaay better deal and value! Especially if you buy an OLED, you’ll have some peace of mind if it ever gets burn-in.

This was a really good buy for my grandkids. It was the perfect item for their convenience. I have purchased others and recommended this it to others.

The agents helped me exchange my broken Wireless earphones for new ones. Everything was taken care of right on the spot! Got my earphones in the mail 4 days after exchanging them! Great service like always. Thank you Geek Squad!

Professional service. I had no luck in repairing my laptop but they handled it professionally. My unit was bought in Canada and I did manage to get it repair at BB in Canada.

Good picture and lots of new things to do on it with internet. The sound is good but it seems to turn up on its on it could be the stations lol but it does have a louder volume then any other TV we have own in quite some time.