Customer Ratings & Reviews

I hope I don't have to use it but if I do it will be worth it. I have used geek squad protection before and it has been very good.

well worth the money spent on this service they were fast and professinal and did a great jod in stalling my wallmount tv and hooking it up .

Amazing movies drama..enjoyable moment.i am very happy to all see this

Geek squad is the best. I have used them before so I had no issue purchasing this right away. Everyone should have geek squad on your team.................

Love the geek squad warranty! They cover anything even if it was your mistake

it is like buying life insurance...you hope you never need it. We have not needed it.

Always great customer service! We really enjoy the services

Never had to use the Geek Squad service so I'm not sure what to expect

The agents were quick to get the tv replaced. They are really helpful

Its a warranty. I dont think much really needs to be said lol

Great delivery great information easy set up easy to contact

Purchased this added security for the new 65” Samsung TV. I hope I won’t need it, but with the cost of these large TV’s it can’t hurt.

Its was good for the price and a quick replacement for my tv that decided to break before the wolrd cup final

Always good piece of mind for when ever you may need it. Bought for a TV we bought a few months ago. Then with this second new TV decided it was a good investment.

Always worth buying this extra feature. If something was to happen and they cannot resolve the problem they replace your part for you

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

Geek squad is very helpful and are very friendly! Thank you!

I always buy insurance on TV because the warranty you get with Best Buy is hassle free. Any problem just bring it back and get something else.

I bought this protection plan for my new television, with electronics you never know if you're going to get one that has a glitch. Now I don't have to worry about it.

Great Idea for Peace of mind. Sales was amazing. Thanks