Customer Ratings & Reviews

The agents are on call ready to help you with anything they are also nice and respectful, best investment

I feel Best Buy's protection plans are a good value. I have used the protection plan for two other purchases with great satisfaction.

Very useful to have when your brand new tv has a defect. The process was painless. Always get the protection!

I've had to use this service to repair a TV. The techs came to my house and fixed the problem. Super convenient and worth the money when your expensive electronics break!

Geek squad is the best if something goes wrong with your computer or tv they will fix it

Got just in case. Had an issue with a tv I bought in the past and didn’t get the protection plan then so I made sure to get it this time.

We usually purchase the Geek Squad Protection for all of the products we buy. You never know when you might need it.

Definitely worth the money, my previous LG 65in had problems, this resulted in replacing it with Samsung 65in

easy setup. clear picture. nice sound quality. looks good

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

Very knowledgeable, patient and caring people. They help me every time I need to fix something. They never make me feel stupid.

GEEK SQUAD IS A NICE PROTECTION PLAN TO HAVE. THEY ARE WITH YOU 100% OF THE PLANS YEARS. THIS PLAN IS WELL WORTH IT

Always good to have coverage, these plans have saved me in the past.

Geek Squad was very helpful with tips to mount my television correctly

Sounds great easy set up ........................

So far so good……………………………………………………………………..………………..

I like the fact that I have this at mind for assistance when it is needed whenever or if ever something were to go wrong.

He did an excellent job helping us figure out printing from phone bc I didnt know what happened in was in settings and an app not installed

These people are wonderful. They are helpful and know their jobs well. They kind and very knowledgeable.

Must have to protect your purchase. Best coverage in the industry.