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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 712 Showing 14,221-14,240 of 30,839 reviews
  • Rated 5 out of 5 stars

    Never used it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating something you hope to never need is awkward. But it gives some peace of mind knowing I have the service if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always a great idea to purchase the geek protection just in case you ever need them they are very helpful and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistance with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, will certainly recommend. The team really was attentive to my needs of the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service is great the people are nice and they make sure they do whatever they can to make sure you are a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection always a good idea. They give you excellent free in-home service. I have needed them in the past, and one time, paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy claim.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item to store for an easy refund for my microwave with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the plans now. They have been worth the money every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 Year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this . However it takes the worry out of spending this much money on a TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven’t had to use this offer except for the original setup questions we had while it was being setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apparently confused on what this actually covered but the great staff at Best Buy replaced my tv with no problems! Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad when offered. Geek squad is always worth it. I love the flexibility of this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv. he was very nice and polite. he even answered all my questions regarding my protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a new FireTV. Peace of mind for the next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a piece of mind, haven't had the need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have the geek squad coverage on products …. Very professional care from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have to use it so far, but definitely gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviced TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always awesome! They are very polite and professional. They try their best to resolve any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my friends TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use my geek squad but I know people who has used it and are very satisfied and pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection on election

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It nice to have some extra protection on TV or any electrical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty In The Industry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries with extended warranty in case there is a problem.

    I would recommend this to a friend