Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30617 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 30,617 reviews
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this product, and it has exceeded all my expectations! The quality is outstanding, and every feature works as advertised. A lot of thought and effort went into its design and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers Oled burn in

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion geek squad replacement plans are gold. Last TV I had was a Samsung KS8500 and I loved that television. But unfortunately after a few years the screen started to go bad so I used this warranty and it gave me a lot of money to go towards my next TV purchase. Which was a Sony OLED. I've then purchased a warranty for that television as well because OLEDs can experience burn in. And fortunate for me this plan covers burn in. I'm hoping I never need to use it but if I do I know it's there and it's well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't have service yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing, I was hoping I can get to use Geek Squad in the near future. thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping this gives protection if we need it for Tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection to get for replaceable products especially after rough usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G-Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know my TV is protected by Geek Squad. My TV is protected for 5 years for a convenient price. Last TV was destroyed during moving not taking the same chances again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most affordable warranty service that I have ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and team refunded total cost of almost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 4.75 year old TV that died, it was not repairable but had a5 year service plan... Contacted BB Geek Squad, once determined status they put me in touch with a different team, in about 15 minutes they settled for the total cost of the broken TV (less service plan cost). I used that money too heavily discount the replacement TV. Very happy with the whole experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drnn

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv great sinks with everything easy to set no issues with connecting to internet a lot different options to connect with everything like ipad , iPhone etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frex

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with our first new tv purchase, geek squad was able to identify the cause and replaced the tv with a new tv. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A week prior to getting the protection i was offered it at the time of purchase and i got an extremely cheap open box 4k sony tv and the price of it brand new was $2500, the open box item i was buying was $700 and at the time our purchase they wanted to charge me the protection of a $2500 tv which came out to $550 for 5 years protection, so i went in a week later and a young man helped me get it figured out and I got the protection for the price that I had actually paid for and I was very very satisfied!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 2-year plan is a lifesaver! Quick laptop fix, professional techs, and peace of mind with coverage. Worth every penny for my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv for an affordable price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55-inch TV offers great picture and sound quality at an affordable price. The setup was easy, and I’m thoroughly enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add on when picking up my soundbar. This was an open box good purchase so went with the warranty just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't use this service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't not use this service! Do have the Geek squad warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clemons

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technical advise always . You can always count on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service i had a old tv break on me and they were able to help me. i always recommend to get protection when ever you a tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I will always add this service. Products just aren't what they use to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my pc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s such a great place to go to like I love of and they love pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with. Exceeded my expectations. I will never buy anything over $500 without purchasing the protection plan again.

    I would recommend this to a friend