Customer Ratings & Reviews

Haven’t had to use my Geek Squad team as of now. Love my new Samsung TV and sound bar!! Have used the squad years ago and it was as a simple easy process. Thanks Best Buy!!

I purchased this for my previous Toshiba tv which stopped working the third year. I called them, they were very nice and told me that model TV wasn’t able to be repaired and immediately issued me a store credit for full refund of purchase price to replace the tv. It was so easy, no problem. So of course I purchased the five year warranty on this replacement tv. Well worth it. Geek squad was very helpful.

It is reallt great and i love it. Would suggest again

I always try to buy the insurance plan because you never know when you hide them.Will break down and the geek squad works for me

Did a awesome job setting me up, and very polite and knowledgeable

The warrant is a great to have you know you are well protected

Well .. now I have u big tv .. I hope never have to use squad service.. but .. if something happens.. they will take care

I can hold my own but i alway get great service with my Geek Squad! Fast, reliable, replacement fast, walk you through trouble shooting. They are great!

This is an amazing TV! I can't think of any downsides. Perfect blacks and great color!

The 2-year Geek Squad protection plan is worth it for major purchases. It’s affordable and provides excellent support for repairs or replacements. Their customer service is quick and reliable.

I always buy the protection. I have used it in the past and they are very helpful.

Professional courteous people. Set up everything for me and answered all questions!

I purchased the five year geek squad plan. Lo and behold my expensive $2000 Sony TV decided to not work one day. Called up the geek squad and they arranged to have it fixed. No hassle no extra cost. The only thing I had to do was make a phone call. Best Buy and geek squad took care of everything. I purchased a second television from Best Buy also purchased a geek squad plan for five years. It a peace of mind that your television is going to be taken care of. “One call that’s all” LOL

Well be a great warrenty once Sansung manufacturers expires in a year.

I mean its honestly worth the extra $60 i think it was. It covers alot the manufacturer warranty wouldn't.

I had geek squad protection on my previous two televisions. Both TVs went out at about four years old. They could not find parts to repair either television so they simply reimburse me the full price I paid for the TV. What more could you ask for.

Im an insignia fan. I actually purchased a used 65" right before I got married. Uhm 09 i figure. I bought this tv on sale last summer because the sound was going in and out on the old one. I was more than happy when I found this on massive sale!

We have always purchased coverage on electronics with Best Buy!! Always a great investment if something goes wrong!!

I love this Best Buy protection the best ever peace of mind

Bought the protection plan with my TV back in 2017. The picture on the TV started to go with only a couple months left on the protection plan. Contacted GeekSquad and they diagnosed the issue and replaced my TV. I got credited for the TV I bought in 2017 and they waved the delivery and haul away charges, which allowed me to afford to upgrade my TV because all I had to pay was the difference. Highly recommended.