Customer Ratings & Reviews

Geek Squad warranty replaced previous television when it was determined that the television could not be repaired. Ended up with a television upgrade. Frustrated customer (because of previous TV) turned happy and satisfied customer.

Hopefully it will be great also. Do not know why you need 50 characters.

Courteous and efficient. Conscientious of our home and property.

I did some research and settled on the Samsung TV. Had great picture quality, and good service life. When I got it home was easy to set up. great picture quality and good features. I love that it is a smart TV apps built into the TV.

I always a get a warranty with my electronic purchases

There's a number of things that can go wrong with new technology. So, I felt it important to buy the GeekSquad guarantee of keeping my tv protected from unforseen problems. Although, I am very confident with the Samsung brand!

I think the protection plan is great insurance and if needed deal direct with Beat Buy vs a mfgr….

Good tv for the cost. Picture and sound good quality and easy to hang.

The agents haven’t helped me yet but I know Best Buy when I need them they will be there to assist in anyway!!!!!

You can't go wrong with Best Buy's (2, 3, or 5 Years Protection Plan). I've had to use it before, and their in store customer service has taken care of me each time!!

Always purchase a warranty makes me have a ease of mind

I believe my purchases are of value. When I spend a lot of money I want to protect my investments.

Great peace of mind for a reasonable & fair price but hope I don’t need to use it.

Although at this time I have never had to use my Geek Squad warranty protection plan but it is nice to know that I have it in case I need repair or replacement of my equipment.

Geek squad cleaned up a virus on my computer. I always have great service with them. Would highly recommend getting the maintenance agreement for all your appliances and computers!

I've bought other warranties that make it so complicated that you give up trying to file it. Geek squad makes exchanging a damaged product so easy to exchange or replace. I prefer to pay a little more to get the geek squad warranty

I heard LG OLED have a risk of burn in so I'm so scared I wanted the most coverage Best Buy have to offer I really hope this TV last a long time without issues.

Our Best Buy tech was very helpful on reasons why to choose a warranty plan.

We always get the purchase protection if available. It’s a no brainer

It covers quiet a few issues and considering I was buying a brand I didnt have earlier, this will come in handy.