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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30632 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 30,632 reviews
  • Rated 5 out of 5 stars

    Good for piece of mind...hope i wont have to use i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, havent had to use it yet. But have confidence that there is some coverage for 100" tv. Price was reasonable (because tv price was reasonable too)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been a company that's always delivered fantastic service and support not matter what the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it - Worth to money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for replacement! If you buy a TV, I definitely suggest getting this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is A+++ okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately have only had to use the geek squad service a handful of times, but when I do they were quick to act and was a very pleasant and easy experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the added security of an extended warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vendor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound boy has a massive face and a good tener in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won’t regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision when it comes to appliances Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the television. Always good to have insurance especially with little kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New installation rating ????.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad got the Bravia 75" UHD TV up the stairs to my 600 sq ft loft area with no problems and put things together with no problems. I had the TV for about a week with no problems except for setting up and installing apps. Hardware wise the clock has started and we'll see where things go from this point...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jayden help me with a problem with an iPhone 14 and he was very nice super helpful explaining everything we needed and gave us all the options regarding the device. I ended up sending the phone back to apple and I got it the very next day and Jayden called me right away to let me know it was there. Definitely best service there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service you guys are good to the customers v

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty for any device, especially brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only tech warranty that matters.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While warranties themselves are a total cash grab by every company ever, when buying a brand new TV thats $1000+, you'll thank yourself for getting this warranty. I got a 5 year warranty on my 65 LG CX. It covers burn in and will replace the device if anything goes wrong until 2025. Even if nothing goes wrong, that piece of mind is worth it for a $2000 television. No other warranty on the market covers burn in for OLED tvs. And I wouldnt buy a single year play let alone a 5 year plan from anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this is like having my own nerds in my house for anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were booked out a month, but with things being the way they are these days, I understand. I needed their help to finish setting up our TV. I was so glad we bought the coverage! The way electronics are built these days, I always opt in for the insurance. The tech was friendly, patient, and very knowledgeable! I only wish they had more knowledgeable customer/phone support. My issue probably could have been solved over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LylaS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is great to have. Replaced my TV that went out.I have had two TV’s replaced with the extended warranty. Just make sure they take the old TV with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny for peace of mind at a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers Oled burn in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion geek squad replacement plans are gold. Last TV I had was a Samsung KS8500 and I loved that television. But unfortunately after a few years the screen started to go bad so I used this warranty and it gave me a lot of money to go towards my next TV purchase. Which was a Sony OLED. I've then purchased a warranty for that television as well because OLEDs can experience burn in. And fortunate for me this plan covers burn in. I'm hoping I never need to use it but if I do I know it's there and it's well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made sure I received a replacement TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very nice and made sure that I received another Television and I love the quality of my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty people, always a safe bet and have had no problems with it

    I would recommend this to a friend