Customer Ratings & Reviews

Excellent tv. Love it. Best tv that's i have owned. Big looks gd on my wall

A very good service they work fast and fix my problem

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

Great service no problems at all. Would use again !

Usable and easy to apply it to get the help that you need. Just remember that it is concurrent with a manufacturer warranty.

Protection plan looks good compare to their competitors

Gotta keep the things we love protected. And that’s why I got this. So far I haven’t needed it.

Whenever I buy a big electronic item I always purchase a warranty you just really never know the way products are made these days. Better to be safe than sorry. And I’ve never had a problem with bringing an item back -hassle free

Awesome service by the geek squad. Great to have because you never know when you will need it.

2 year protection plan is great! I don't normally need them, as after doing a bit of research helps me buy a quality product, but if something does happen....you get a gift card for the actual cost of the item that no longer functions to be used for whatever you want from Bestbuy!

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

You can not go wrong with the geek squad, they are knowledgeable and friendly. Strongly recommend getting a warrenty with them for every purchase.

I have utilized the protection plan on several items and Best Buy has honored the plan each time. The way appliances are made anymore, it is just smart to get a protection plan on them. There will always be something that happens. Warranty helps me feel better about spending that much money on an appliance or TV

Hopefully I will not need to use this service, but it is always bestto be prepared and it covers 5 years, so that is great.

Haven't needed it yet ? Insurance just incase Hopefully dont need it

THE AGENT CAME TO SEE WHAT MY ISSUE WAS WITH MY TV HE WAS EXCELLENT IN EXPLAINING THE ISSUES BEFORE ME AND WAS ABLE TO RESOLVE ALL ,I DID HAVE TO UPDATE A FEW THINGS SO I HAD PRE-PURCHASED THE POSSIBLE ISSUE ITEMS AND WAS A GOOD THING CAUSE WE DID USE THEM AND DIDN'T HAVE TO COME BACK ALL DONE IN ONE VISIT,

I have this tv for 2 years without an issue. Easy to and learn. I LOVE SAMSUNG.

I bought the 5 year protection plan and hope I never have to use it for my Sony tv but just in case the geek squad protection plan is as good as it gets from Best Buy.