Customer Ratings & Reviews

This is something I hope I never have to use I just wish they offered to give you so credit if you never use it

I bought the 5 year warranty on my TV. I’ve used the Greek squad in the pass and was pleased with their work but have had no problems with my TV

I took the 2 year protection just in case something goes wrong. My past experience with the Geek Squad was great. I would expect to get the same great service on this purchase if necessary.

I'm glad I have this! I'm not sure many people know of this or not but best buy warranties are one if not the only warranty that'll cover dead pixels AND burn in! I got an amazing deal on a 5-year plan and wouldn't have bought the TV without it!!!

Loved the service. It was quick, easy and enjoyable.

The 5 year garanty was honored and i got a new tv at no cost only paid for the 5 year garanty

Although we couldn’t use them for most of the year because of the pandemic I would recommend them they know what they’re doing. I do believe anybody that had geek squad this year should have added service to the contract for the inconvenience.

A just in case policy for just in case. I know the Geek Squad is knowledgeable.

We have always added geek squad service warranties to every product that buy. Geek squad has also been very helpful over the years when taking care of any product issues.

The geek squaw protection came with the t. V. So it's always nice to have protection especially when it's free

I moved and was not aware that I could have my Geek Squad come to install my TV on the wall. This was during Covid-19 so website was confusing to order all the parts needed for this. Finally called and spoke to a person who got it all set. Install person was friendly and took time not to cause a mess while drilling holes.

Who better to call when you need help? The Geek Squad thats right! These guys and gals are my superheroes, they came to my rescue without delay and made sure I was taken care of with the upmost of care and they'll do the same for you

Peace of mind. Hope I never have to use it. Shouldn't really have to purchase it, but to many things seem to be made to break down in this throw away society we live in. Really hard to rate until it is needed which of course I hope never happens.

The 5year Geek Squad protection plan is so worth the money. My 60” TV just gave out 4 years into the protection plan, had someone out here almost immediately to try and repair it to no avail. He made a call and we had a new one on the way to us 4 days later. They installed, set up and carted away the old one.

Excellent experience. Great tv and excellent installation

It's worth having and I recommend it to anyone that's thinking about it!

Some folks believe that the Geek Squad Protection plan is just another gimmick to get more money from the customer. Its like any insurance. You purchase it hoping never to have to use it.

I have always bought the extended warranty on purchases made at Best Buy, it has been a piece of mind anytime I’ve needed to use the warranty service .It’s always been a positive experience and well worth the money.

Very good to know that my purchase is backed by the Geek Squad

Ive never had to utilize any protection but it never hurts to have the piece of mind. The one time, I didn’t purchase, my TV Literaaly stopped working in less than 3 months of purchase. Do think about it, just do it. It’s inexpensive piece of mind.