Customer Ratings & Reviews

Perfect Smart TV for my 11 year old, has all the apps already installed. He set it up all by himself. Great color and price.

Good service but the salesman don't seem to have the same story on what it covers or how to use it. I canceled the protection after I returned the product due to it stopping working.

Obviously we won't know til we have an issue but this is a service policy for whatever items we'd purchased... are covered!

If it breaks they'll come out and fix it or replace, id say thats worth it

5Year Standard Geek Squad Protection. I have always purchased Geek Squad protection plans for all purchases from Best Buy and have always received excellent service.

Buying this Geek Squad Protection plan offers me a great deal of comfort knowing that I am covered for a 5-year period.

The warranty is a great savior, it is just like having insurance on your appliances

Awesome thing to have with fast service. Bestbuy couldn’t have offered a better service.

Haven't had to use the extended warranty as of yet. Feel secure however in case the TV breaks

I know that I will get service or replacement on my product with no hassle,

Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

I returned a TV that stop working. She we helpful. Quick and nice. I received a store refund which I didn't like at all.

I’ve usually had good experiences with Best Buy after sales support even compared to some of the manufacturers. And the simplicity of walking into a nearby store vs dealing with a manufacturer makes this very worthwhile.

Wouldn't buy any electronics without a warranty. Have used this same type of warranty before thru Best Buy and we were never upset or disappointed with the service or follow up.

I bought the Geek Squad plan to protect two of my Samsung TV purchases. The plan was better priced than the competition and it also offers two more years of protection for a total of five years. Recommend anyone purchase these plans on TV's.

Piece of mind when dealing with flat screen led television

I called to have them check my security on my laptop! They did a good check and gave me peace of mind!!

So far haven't had to use it yet. But i'm quite sure I'll be happy with it. We'll see.

Always feel that the quality of the products are not always as good as it should be Having the extra warranty gives a sense of security if anything goes wrong