Customer Ratings & Reviews

Best buy has the warranty Geek Squad. Haven't had to use them yet. But in the past on a receiver I bought had some issues several times so they gave me a new one. Great customer service.

If you buy a Samsung TV you better buy this, their customer service sucks even if you are right outside the warranty...I mean days...not months...buy the Geek Squad warranty...just do it

I love the extra protection for my items, essy way to access technical support.

This item is nice and clear the pictures has beautiful color

I purchased this when I got a new 65 ince tv. I'm so glad I did. My tv developed white spots about the size of a half dollar. I was able to get a new tv!

Any time I have had an issue and have been in touch with the GEEK SQUAD they handle the issue as soon as they can.

insurance for my products gives me a secure feeling that am cover for the two years for Any accident that could happen

Always a plus to add Geek Squad Protection. You never know when you might need them. And they are very effective and professional.

The squad was friendly, efficient, and thorough with installation.

A must have when making a big expensive purchase. It just sucks that the 2 years kicks in right away and not after manufacture warranty

Bestbuy has the best warranty service in my area. Worth the purchase, they make exchanges hassle free.

I heard mix opinions on to whether get the protection plan or not. I decided to just in case. I rather knw if something does happen i can bring it to best buy then trying to figure out another way.

Hopefully I don't have to use this service, but if I do I know I'll be happy from what I've read.

So happy to know we’re safe with our tv for 5 years!

The agent connected tv very quick and was pleased with the professionalism. I would recommend geek squad to future customers.

Great communication. Very helpful resolving my issue!

with today's electronic high end and more expensive items, You need extra protection.

Happy that I bought this because we all know technology can fail and so it’s great to know I have this protection with my for 5 years just in case anything happens to my tv .

Purchased this service just for extra precautions and security knowing that I could count on the Geek Squad

Great so far. Love it can’t go wrong with this tv!