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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30795 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 615 Showing 12,281-12,300 of 30,795 reviews
  • Rated 3 out of 5 stars

    Timing and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with all my purchases to date and the installation. however i was Not able to complete my kitchen purchases due to out of stock item's. Those that i did purchase took 3 months. Meanwhile my Total tech time has already started. This is disappointing. Especially when one item was not even installed because if damage at the factory and no one has contacted me with an update on when they will get one to schedule install. I called Total tech with no answers. Frustrating....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to use when the situation is needed. Had a computer issue and they helped ke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranty for 5 years. After abt three these things start to go! They don't make them like they used to! Best Buy will swap it out for the same value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will give you peace of mind knowing that you have professionals waiting to assist you if needed. The coverage is well worth paying for & the terms are more than reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed tv Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank And Jessie Set Things Up, Wonderful Job, They Where Very Kind To Betty And Myself. Donald B. Dodge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get questions answered by the Geek Squad. They are very patient and can talk you through what to do to fix the problem. Wouldn't buy a major purchase without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better picture then expected. Really improves the ps5 experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankfully have not used this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signing up for the extra protection was easy to do. I hope that we don't have to utilize the coverage but I feel confident that BestBuy will take care of any issues we might run into...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This world doesn’t promise quality so CYA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t count on quality in today’s world so CYA. When you expect to but new every 3-4 years get the 5 year protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV turn on and off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need help where to contact imsurance ? My TV been acting up! It tuens on and off and does not wanna get rhe wifi . HELP PLEASE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend the geek squad protection plan. Save yoh money and don't have to worry they come and fix or replace your tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is the best for tech-support fixes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the five-year plan insurance for any device especially a TV because you never know what could happen especially if one has Little kids and like throw things around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is very helpful and there very professional at what they do. I recommend this to anyone who needs help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am so happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that I bought this it makes me so it is that all my accessories and computers are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must have after purchasing my new television from Best Buy. The price was reasonable for the item that I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet and I plan on keeping it that way. I spent a lot on a tv and this will put it to great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that we have this warranty available. If anything were to go wrong we wouldn't lose all we paid for the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More protection means more happiness and more value for money, I personally suggest this as a product/protection to accompany with your all costly electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection with all electronics. I've had to use it a few times & they replaced my $200 Bluetooth headset. Great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5-year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a good investment with the cost of high end OLED TV's.

    I would recommend this to a friend