Customer Ratings & Reviews

Just , got it , it's very convenient because my tv it's protect ,

Glad to have this service it makes life easier for us who need it

Best stuff to buy and in best buy in laredo great customer service

Always buy the Geek Squad Protection, it is worth every penny of it.

Always buy the Geek Squad Protection, it is worth every penny of it.

Best Buy is usually always true to their extended warranties. Not expensive and definitely worth it

They offer great warranty me stand by their warranty especially if you have to use it when you're in need

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

You can call or set up appointment online. Was East and simple.

Great place wonderful people shop only at Best Buy

The agents were very helpful with choosing the best tv for my needs.

Great extra insurance. Great extra insurance. Great extra insurance.

Always good to have peace of mind! The Geek squad will protect that!

Hopefully I will never have to use it but some products aren't made like they use to be.

The Geeks have always provided great and timely service whenever we bring in a device to check or fix.

I believe in this service is excelent for my product

The service work perfect work easy fast and amazing

I feel that they are very helpful people and the willing to help resolve whatever is wrong if they can

Really cheap and takes care of a lot the service for the tv

My air conditioner I was not able to get a refund or repair for it