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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30820 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 30,820 reviews
  • Rated 4 out of 5 stars

    Never win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never win but i gave it a shot because you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked when I had a repair on my television. Glad to have this access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far the best tv ever, the best beautiful picture I've seen in a television and the 55 inch is a great size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s there if I need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have the option for help if something goes wrong! Haven’t needed it yet (fingers crossed) but best to always cover yourself just in case with these big purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proficient Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have mounting. All my TV's sit on a 3 Tier Stand. The Geek Squad is so professional they could install your tv anywhere and get the best results. I have never had an angry word or been disappointed with the Geek Squad. On line or in my home these guys know how to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick to handle my replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5-year Geek Squad protection on my last television. It played out after a little over 4 years and Best Buy was quick to arrange for a full replacement. I repurchased the protection plan on my replacement. This is the best protection for the investment. No hassle and great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the sound bar. The bass is amazing. I have it for my bedroom, bass shakes the whole room even on a low volume.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Must have protection!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I purchase Geek squad protection on just about everything and it has ALWAYS been worth it. It makes everything easier and I always get great service if anything ever happens to my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it when buying a large tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the better safety plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good services. Havent had an issue with geeksquad yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad do nothing you only pay for that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought tv mount and set it up on the wall by my self. Geek squad thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the low price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet (just bought the TV), but I have heard nothing but good things about this service. And at only $49.00 for 5 years I thought it was a real bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WONDERFUL & INEXPENSIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS WISE to get this service. Wonderful TV , size, shape, excellent definition, light in weight, fits anywhere, PERFECT for a small place!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used to cover tablet port

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One star lost after anticipated repair wasn't listed as solution (though appears to have occured) When I brought in my son's tablet for repair, the technician felt the port was bad and wrote it up as such. When it was returned, no port repair was listed, but upon observation, it appears to have been performed. I would have liked the complete repair process to have been documented. The charge cord was replaced as listed repair. Ultimately, the tablet is working/charging properly but I'm worried about the process. This time it was an unlisted repair. Next time it could be a claimed repair that wasn't performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection on my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it and hopefully won’t but it’s nice to know I’m protected should I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan specially for TVs as it covers everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy the geek squad protection plan was purchased. This purchase will give me peace of mind in case something happens to the television. Even though the television is new sometimes things happen unexpectedly without warning. So having this will eliminate any uneasiness of this purchase. I would highly recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get help from the Best Buy team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I’ve purchased the extra coverage. It’s well worth it! My last TV quit working and it was a very simple process to get it exchanged. I received back my purchase price as a store credit to use on my new (better) TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardest thing was to get a vehicle to transport it but this tv is amazing and the price is even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Love My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated my vizio tv but I was on a small budget so I took a chance with this Insignia Tv I love it better than my vizio. I waited a year to see how it works and it is great , picture is great sound is great I can't complain it better then my Vizio tv. A nice buy for me I going to get a 55 inch later this year.

    I would recommend this to a friend