Customer Ratings & Reviews

When you buy a tv with this warranty, you stay in calm. Geek Squad team response very responsible and quickly.

I would recommend the 5 year protection plan, especially if you have young children. It basically protects you against almost any AND everything

So I didn’t get to use them. But I know they would have had my back if I did!

I haven't had to use the repair service, but I like having a little extra insurance while my TV is "new". In the past I had to have a TV replaced and was able to do so with this service. Highly recommend.

What a small price to pay for 5 years of peace. 5 years! To be able to not worry about replacing a TV for 5 years is priceless

Great plan had it for over a year and havent had touse it yet i am glad i invested in it

Ive had alsorts of televisions but this sony televisions graphics are so awesome and the colors are very vibrant

Installed it myself and the biggest obstacles were removal from the bed of my truck and unpacking it.

So far so good. Have called to ask technical questions on new TV i purchased and got good guidance. Have not needed to use for repairs yet.

I really love the customer service that the geek squad offers. Sometimes it takes a little bit of time of waiting but other than that really good service.

I have used Geek Squad in the past so I utilized them without hesitation. Their agents are knowledgeable, considerate and respectful. The are patient and explained everything to me in a clear fashion.

Haven’t had to use this yet, but so far so good. No complaints

Do take anything home without it. There will be a time you will regret it with the quality of electronics these days.

The family had geek squad help with 2 different installations. Definitely worth the money it cost to have professionals help with and install the technology correctly.

Worth the peace of mind. Especially if you have children and/or pets.

Had this service with my old tv several years ago. Never had to use it but was given extra bonus points when the term ended without use for my older TV. HAven't read all the way through the terms yet to find out if the still do that but no complaints so far. Peace of mind for a newer tv manufacturor.

I purchased this protection plan when I purchased the new tv. It was inexpensive and well worth the price ! It is more comfortable for me to know that if any damage or repair issues with tv will be covered at least for the next 2 years.!

I always get an extended warranty. Sometimes stuff happens and you wish you got the warranty. Best Buy warranty has always been there for me and I love it

Geek squad is very professional about broken or damaged items when you have protection on them. Anything can go wrong, and typically it’s not even your fault! Sometimes life just happens and bam, you lose $400 because you didn’t pay the extra $20 for protection. Don’t be that guy.

We hope to never use this service but the price made sense for 5 years of protection especially since the TV we were replacing was only 4 years old.