Customer Ratings & Reviews

Glad I got the protection from geek squad. Technicians are knowledgeable and I feel much more peace of mind that I have the protection for my device,

Love that I was able to get warranty for my purchase

Wonderful team Highly recommend keep up awesome job

If you have the means to pay for geek squad do it !! They are always nice and if u have questions they always answer them.

Love the confidence of having 5 years of worry free use of my new T>V> thanks to my 5 year Geek Squad warranty.

Not has to use yet. Maybe in the future. Nice to have.

Geek Squad is great! It’s nice to know I can call on them for repairs and questions!

Hope i dont need it! This was a no brainer for the cost.

Knowing my items are protected makes me sleep better! ;)

never had a 4k tv ever but this was an amazing purchase

Peace of mind insurance. I hope to never have to use it. If I do I hope they deliver as promised. Rating is based on future promises. Seemed realistically positive.

I (thankfully) haven't needed to use my warranty yet, but Best Buy made it super easy and affordable to protect my purchase!

The floor sales person was highly helpful by showing what was on sale that i was able to afford the 60" tv.

Great help is setting up the new iPad I bought for my father in law

Worth it! Their services have assisted me in the past with Apple products and any questions I had.

I love my TV and I Iove everything about it and I love that I have geek squad it's a life saver best investment.

I like getting the Geek Squad Protection because technology today can be intimidating. Having Geek Squad ready to help me solve any problems that come up when I have questions or issues. They are responsive and know right away how to fix the issue.

If you can, I recommend getting Geek Squad protection on electronics such as tv's. A few years ago, I purchased a smart tv for my son and had it for about a year before it completely went kaputt. It always had issues toggling properly through the apps and would sometimes take ten minutes switching from one app to the other. Luckily, I did purchase Geek Squad protection and was able to get another tv since there was no way of fixing that one. We went with a different brand and have had no issues since.

I've never used the Geek Squad I'm guessing they know what they're doing and they're probably pretty cool

I bought a TV that started flickering and having major screen issues right after the manufacturer’s warranty expired (of course). I took it back to the store and hey we’re able to send it out because I bought the extra coverage. It took a couple of weeks to diagnose but they contacted me today to tell me that they’re refunding me (in the form of a gift card) what I paid for the TV to put towards any purchase from Best Buy. This is why I buy extended/ enhanced warranties on most electronics. Most of these companies that administer these warranties are very reputable and honor claims that fall within the parameters of the coverage. Most people have unreasonable expectations and suffer from a sense of entitlement the size of a house and therefore claim that these types of coverage are “scams” or “Rip offs” because they fail to take a moment to actually find out what is covered and how the claims procedures work. Frank Zappa once said “Stupidity has a certain charm. Ignorance does not.” Nowhere is that more true than the world of the entitled consumer. Buy the warranty or don’t complain because almost all electronics these days are designed to fail.