Customer Ratings & Reviews

I usually get this service with my electronic, I have use this service twice never had any issues as of yet. Quick service !! Recommended

We had Geek Squad Coverage on a previous TV and it had some damage to the screen after about a year and it was not fixable so Geek Squad Coverage covered us for a replacement TV. So we always get the coverage now. Its a good plan!!

I didn't keep the TV so I was refunded, and it went to the next TV I bought. Oh, I would suggest getting the 2 yr protection plan, it's cheaper than the 5 yr plan and when its time to renew, it is MUCH cheaper!

This is one if the best investments that I made if I have a problem just call them up and they come to your home and fix it if not they replace the item

I am confident in the Geek Squad to meet my service needs. They have always been there to quickly solve my problems.

I would highly recommend buying a protection plan for any large electronic purchased.

Had to have Geek Squad come out to help hook up the new Smart TV wth Cable and Samsun Soundbar, turns out everthing was hooked up wrong and now everything works with the Cable remote. Glad I bought coverage.

The Geek Squad has always been there when I called for support or taken my computer to the Burlington, WA store, and solved my problem(s). Great service Geek Squad.

I'm sure this is a good value. I have the 5 yr protection. I have not needed to contact the Geek Squad as my tv has thankfully had no issues.

[Employee of bestbuy] I love my new TV, but I am even more glad to have a pretection plan on it

The geek squad showed up on time and finished up the job in a timely manner.

Geek squad customer service is one of the best. It saved us a lot when a power surge took out our tv.

All good samsung had always been good to me. So all good

Always good to get a 5 year because you never know what will happen even with the best of brands. I am glad Best Buy offers a 5 year warranty and a small price to pay in case anything goes wrong.

Best as always been my favorite place for electric and appliances coupled with band names and quality products at great prices. This is a good product.

Has a TV for about I don’t know my month and a half remote quit working contacted geek squad within 10 days had a brand new remote no questions asked

My sales person was amazing and explained everything. I will buy again from them

I did not purchase insurance prior, but have found that it is great to have just in case. I would rather be safe than sorry. Hope i never need to use it but a great advantage just in case.

Every time we purchase a big ticket item we buy the five year protection plans and geek squad has repaired several of my tv’s do to power surges.

Fantastic TV better than Samsung the same size. Very vibrant colors and deep darks.