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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30806 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 521 Showing 10,401-10,420 of 30,806 reviews
  • Rated 5 out of 5 stars

    Worth the purchase price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase price for not having to worry about anything. Support is only a phone call away to resolve any issues, big or small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do you recommend that you all purchases your extended insurance with your geek squad?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased geak squad before and they are very good and much better than most warranties, and if you need them they will be there for YOU !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing. They come to your location or call you and walk you through the process over the phone. They definitely know their products. They helped me with my TV!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geeks rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv and as always great service! Its why I keep coming back to best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team support for a nice price. Just a phone call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carter family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always safe to back to help, when your not sure what wrong. When you have tried all things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my tv installation and hook up. but used them too for my computer problems. i think this is a super buy. would recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the geek squad is the best and always there when you need them to come out and either fix or replace your item. I keep this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad protection plan just in case something goes wrong with my TV. You never know! And it's great knowing I have this protection even after the manufacturer's warranty runs out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy knowing help is readily available

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the squad yet, but happy to know they are available. would have liked them to have helped me install, didn't know that was available to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection, Always Helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet, but so glad that I purchased it as a backup protection plan for my technology/ devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection, Extra Guarentee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet, but so glad that I purchased it as a backup protection plan for my technology/ devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my LG CX. It's worth every penny just knowing that I have it for such a big purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for my wallet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to protect our new Tv but returned the tv in the first 14 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought the protection for my big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to use the geek squad yet because my TV is working fine but you never know and it’s always good to have protection for your high priced item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is a great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the best had some issues setting up my tv they helped me during the process and all is well now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Exten warr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be glad not to have to use it but we know we will have no problems with using this plan. We have had this service before with other equipment.

    I would recommend this to a friend