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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30807 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 562 Showing 11,221-11,240 of 30,807 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are there when you need them. One call and they schedule an appointment. Very good service

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Geek Squad protection on a few of my products and they have always delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YOU SHOULD ALWAYS PROTECT YOUR INVESTMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANYTIME YOU MAKE A MAJOR PURCHASE; YOU SHOULD ALWAYS PROTECT IT. THAT IS WHY I ALWAYS PURCHASE THE GEEK SQUAD PROTECTION PLAN. I BUY THE PROTECTION FOR MY TV'S AND MY COMPUTERS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the extended warranty to protect my investment and provide me with peace of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful with anything i need. Courteous and polite. Fixed our computer while i was in store. Fast reliable service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad saved me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this service to every one it save me from having to buy a new TV at full price when my old TV malfunctioned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always, always use Geek Squad protection for my Best Buy purchases and IT needs. I would not be without it. Well worth the price! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on a product that I purchased previously that I could’ve used this insurance policy I learn my lesson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I don’t have this. My television was not mounted. The guys were very careful when delivered. They stayed 6ft at all times...good job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Geek Squad protection for my new tv and it definitely gives me peace of mind knowing that it is covered for the next 5 years. If you're questioning whether or not to get it...Go for it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geak squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind knowing I got the geak squad incase my television starts acting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy when buying ATV worth over $1500 it will pay for itself and the long run if ever needed what recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SQUEAKY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always answer very kindly and with understanding that I don't know everything. I am never treated like I asked a stupid question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, the geek squad has helped quite a bit. Quickly installed and set up my tv over my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had service contract on my older TV and it was quickly repaired, actually they re-built it just before the contract expired. Worth every penny. No hassle, just quick repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad guys.!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys are super helpful and they are always there with an smile to help you.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Safe than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know sometimes warranties are no worth it but when you spend money on a tv it's for just in case. Haven't had to use it yet but did have this service before for a computer and it worked out great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to get the Warranty Just Incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know sometimes warranties are no worth it but when you spend money on a tv it's for just in case. Haven't had to use it yet but did have this service before for a computer and it worked out great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know sometimes warranties are no worth it but when you spend money on a tv it's for just in case. Haven't had to use it yet but did have this service before for a computer and it worked out great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are very good. I usually always add the protection for any reasons because the geek squad makes it easy to get anything fixed or find problems.

    I would recommend this to a friend