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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 975 Showing 19,481-19,500 of 30,845 reviews
  • Rated 4 out of 5 stars

    Security blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my geek squad protection. It is comforting to know it's there if I need it. The only thing that I didn't like was that they included the mgr warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty service. Never have problems with replacing items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew carefully place my TV on the wall and connected all the cable cords correctly. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very grateful to have peace of mind when buying products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the TV, it was so easy to install & operate, I did not need help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this Samsung TV to everyone. It is so clear and beautiful. We went from a 48" to this 58". Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad perfect solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always will be a good solution for protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan protction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put to all my electronic divices plan protection, very good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from best buy team always, very responsive and friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One tv replaced under this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ..but it really wasn't a Geek Squad issue. The screen was cracked out of the box; BBuy exchanged it right away. Only gave the protection 4 stars so far bc I haven't tested it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I never had to use this but it was nice to have in case I would have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan. Well worth money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend protection plan. They are amazong and do what they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fullrefund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as I said before you cannot get a better plan for the price anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have the geek squad on my side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always nice to be able to call someone to get your questions answered and in a language I can understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best buy warranty was a no brainier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy warranty gives me 5 years of worry free viewing. It is well worth the relatively inexpensive cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very glad to have purchased at such a good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    W2 Year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with our new 75" Samsung TV. Seems to be worth the cost should anything go wrong with this sizable investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my husbands computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already use the service twice. Making an appointment was simple and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan so worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it to purchase geek squad protection plans for items such as TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being a costumer of the geek squad they have wonderful service

    I would recommend this to a friend