Customer Ratings & Reviews

Really recommend this product to anyone. Happy I have it!

Really recommend this product to anyone. Happy I have it!

These guys did a great job and were very thorough.

I don't buy anything from Best Buy without Geek Squad protection.

I all ways get a plan ———————————————————————————-

Geek squad help answer all my questions!!! They are really helpful.

Can go wrong with spending few extra bucks to warranty your product

Super happy I chose to purchase this product. Highly recommended.

I am very satisfied with the protection plan and I hope to use it soon

They are great and will do anything you need to get stuff workin.

It helps me sleep better at night knowing my tv is covered in the event of something going wrong.

I liked the fact that I was offered a 5 year warrant on my Sony tv. So far i haven’t had to use it.

Love the protection plans -and the ease of getting service/replacement if my purchase breaks!!

We always buy the Geek Squad protection since we have kids.

I have always been a big believer on The Geek Squad protection plan. I purchase a premier TV LED 8 seriers Samsung and I wanted to ensure that I was being protected under Geek Squad protection plan. My kid had accident where my TV has a crack on the screen and was told that it would be replaced by customer service representative I was missed informed Once I scheduled an appointment and was told that I would be taken care of. I was excited to tell my family that it would be fixed. Come to find out later that evening the technician that was going to come out to fix my TV told me that he would charge me an additional $100 in order to take a look at my TV and he asked me what had happened to the screen. I provided to him the information as to how my screen got cracked and mention that the protection plan did not cover and if he ended up coming to my house. I would be billed an additional costs just to look at it. I appreciate the technician explaining to me my options before being billed more. I would like to provide a lower rating but it is not possible. Very disappointed on being missed inform by the customer service representative from Geek Squad that schedule my appointment. It's been over a month and half now i have not yet recived my reimbursemnet nor my extra remote that is included in the protection plan. I would think twice before buying TV protection.

the only negative 4 me was the base support.'legs' no spare screw if one dropped. great overall product!

The Geek Squad installed my washer and dryer. They did a excellent job.

geek squid replace my item within an week had no problem with returning item they replaced at full value

Like I said I’ll be in to talk about this today Thankyou

Haven't used it yet ,really hope I don't have to use it.