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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30811 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1072 Showing 21,421-21,440 of 30,811 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the plan if you want to feel protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage and great service. Great coverage and great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have a replacement plan just in case somethin' goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very reliable service, they do quality work and are always polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very reliable service, they do quality work and are always polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and very very good and I love it and I always used it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the geek squad as of yet, but happy that Best Buy offers this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most have for the price…………………………………… …………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for the things you buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always useful to have. Would suggest for any large purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cover my butt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sure hope i never need to user this. feels good to be covered.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    5 year Geek Squad protection Plan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 Year Standard Geek Squad Protection Plan is something I have purchased in the past for all my Electronic devices that I have purchased at Best Buy. Sometimes it can me be a waste of money, you really just need to make a personal choice and weigh the benefits Incase something happens. If you purchased something that cost over $200.00 then a Protection plan for $35 to $50 would be worth it to fully replace it if something happened to it for a 5 year time frame. But if it cost less than $100.00 I would not recommend a Protection Plan, just buy another item to replace it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't purchase a tv without it. For the money it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to buy this warranty just in case my tv breaks and I don't need to jump threw hoops to get it fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to buy this warranty just in case my tv breaks and I don't need to jump threw hoops to get it fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this in my motorhome as the one that came with it was very small. Sound and picture are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing bad to say about geek squad protection they are amazing and if they cant fix they replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if needed. Haven't had to use but love knowing it's there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is unfortunate when you need this and did not buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to protect your investment. Just do it

    I would recommend this to a friend