Customer Ratings & Reviews

Online ordering was easy and it shipped right away!

Excellent service was very satisfied with repair that was done

Never had any issues when products was covered under this warranty.. so awesome!!

Very good service at Best Buy. They have the best service.

THIS TV WAS REASONALBLY PRICED. IT WORKS EVERY DAY AND NIGHT.

A no brainer, even if you don't need it you need it.

I think that this is a must-have option 4 hi dollar Electronics because the manufacturer warranty is useless and electronics can fail at any time

Purchased this hoping I wont have to use it. I feel confident

Its always good to get the protection plan for anything u get

I have not had to use this service on my tv yet; however, I am glad i got it.

I love getting protection plans on purchases, you never know when you will need them.

Was glad to purchase this. The box was returned...

Love thier service. I Always get it. I love the policies on broken or damaged items.

Always a great idea to purchase on any electronic.

Great product, would recommend overall. Quality is amazing

I highly recommend the geek squad for any needs you may have

This is really good but I would recommend you buy at least a 2-year warranty,

This is really good but I would recommend you buy at least a 2-year warranty,

Stunning useful helpful information listening thankfully

It is sad that after 10 years, The Geek Squad is no longer what it used to be. I used to love working with them. Now there are massive hold times- they warned me over and over there were 2-3 hour waits. It was almost as if they did not want to assist and were hoping to scare me away. When they finally connected to remote into my computer, they failed to resolve the issues not only once, but twice. The agent had me sitting at my computer for 2 hours to assist then told me he needed to check something and would be right back. He never came back after two more hours I finally disconnected and tried a new agent with zero results. I waited that long because they repeated over and over the hold times were long and I was afraid of losing my spot! It appears all the agents are from a foreign country and did not really understand what I was saying in our chats. It would be nice to have agents who speak English as their first language in order to serve the clients better. I have now contracted with a locally based IT support company who fixed my issues in about 45 minutes.