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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1226 Showing 24,501-24,520 of 30,824 reviews
  • Rated 5 out of 5 stars

    best deal of my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a member for 5 years; you've fixed/saved my butt at least 20 times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker failed on Refrigerator and they are repairing it. Very easy no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps me worry free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have support for my items, have always had good experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kat33

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing that I have protection on my TV incase anything ever goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy insurance is the best one out there compared to anybody else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use the Geek Squad but I have heard great things about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally i skip protection but this time came in handy and glad i got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it but hopefully it helps if I ever do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always recommend to get insurance for all products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use the service of Geek Squad at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always buy extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always but extra protection, it's worth the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter's chrome book and I'm glad I did because she needs service asap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good? Don't think I ever utilized the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't know yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy geek squad protection for every day items, but it makes sense to buy for something expensive like a computer or television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesom job of getting every thing set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the time I get the attitude but this service man was great

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us. I'm sorry to hear about some of the previous interactions you've had. We're happy to hear that you had a great recent experience. Please let us know if you have anything we can help out with or any questions to answer.

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not need to use the warranty but it feels good to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is worth it when buying something expensive..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but read the Terms & Conditions for TVs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection looks great, however, you want to make sure you are reading the terms and conditions. They WILL NOT offer any assistance in TV screens that are cracked/damaged, even if it is damaged upon purchase in-box. Aside from that, all has been well with the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully the 5-Year Standard Geek Squad Protection will be good.

    I would recommend this to a friend