Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30824 reviews
(30,824 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not had to use the protection plan yet, but feel comfortable having it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You’re not out of pocket with repairs. Just take it and they repair it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good people to work with.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had good service with the Geek squad people. Very helpful and polite.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always put insurance on my products in case something breaks
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Guarantee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent way to protect all of your gear & BB knows how to handle it all!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Keep it safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a firm believer in a protection plan for any major electronic or appliance purchase. TVs usually replaced with no questions asked.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Donit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot beat the warranty they stand behind it 100%
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You always need this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With a TV that is this expensive, this is a small price for coverage/
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never had a problem with the tv works great for every purpose
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Not used yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No need to use the service yet but just having it gives peace of mind
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was so glad to have since I would have paid over 500 for a new TV
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
This is a lifesaver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ran into issues with our product but it was no questions asked!!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good tv at good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is good tv with great picture and sound ddddddddddddddddddddddddddddd
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty for TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use this warranty yet, but I have it just in case something happens..
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great warranty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy a product without purchasing a warranty!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to be able to purchase insurance for something this expensive.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Used expanded protection before.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always get extended warranty for major purchases. Have had to use before.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Trusted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is great life saver for sure. Made my purchase that much better
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Cares
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Safe and take care of my product. We ‘re would buy more item in best buy.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Greek Square Protection Plan dissappoint me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought the Protection Plan with the intention it covers any and everything on TV including "CRACK SCREEN" Well I learn the hard way it doesn't. Before purchasing the Plan I was told this Plan is great and worry-free from any obstacle. Now my TV screen broke during moving from one area to another. I'm struck with a broken TV I haven't had a month. Very hurtful. Buyer beware and really make sure what this plan covers. My opinion a waste of money. Your TV is cover under manufacture warranty for at least a year after. You already know the limitation on that
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for taking time out of your day to connect with us about this. I apologize for the misunderstanding regarding what the protection covers. It's always frustrating when communication falls through. If you'd like to learn more about what your specific protection plan covers, you can view the details at www.geeksquad.com/termsconditions. In the meantime, you can try to reach out to your local Best Buy to see if there is anything we can do to help due to the miscommunication. You can find information about your local store at www.bestbuy.com/storelocator.