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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30830 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1275 Showing 25,481-25,500 of 30,830 reviews
  • Rated 5 out of 5 stars

    the best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best protection ever, always recommend Geek Squad Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranty. Good tv so far but you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    have not needed this yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had nothing wrong with my tv so i have not needed geek squad yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using geek squad. The are hassle free and pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and great guys...highly recommend using them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra protection to make my purchases secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for my Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this but I feel better knowing I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this extra protection package is well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so helpful glad I paid the extra money for protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal buying the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do just what they say and truly stand behind the warranty

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely terrible experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for every single perchase online or in store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the warranty and let me know the benefits of having warranty .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this service so can not give a good review on this item currently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great price, great guys, an excellent program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this was a good purchase for the price and security

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I glad that i purchased the 2-year Standard Geek Squad Protection Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use this yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the TV over a year and luckliy have not had to use this yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For spending $250 on a TV and knowing I have 5 year coverage is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever.. I would recommend this to my family members

    I would recommend this to a friend