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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30838 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1343 Showing 26,841-26,860 of 30,838 reviews
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, I'm truly recommend this item to all of you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for larger purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grabbed the two year plan for my TV. It's not that I don't trust the products quality it's just safer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great priduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, curtious, and they all get job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thing to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best thing to do when buying electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a great resource for all your needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, we have it on all of our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described , no gimmick . Good people and I will

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was awesome. My wife and I both liked it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind at the price I paid I'd priceless. ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get this protection on all new purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my television amazing picture for an even better price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 5 year protection plan is an excellent option to consider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting. You never know with electronics. Yes, get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have a warranty for a big tv. Enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical support appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comforting to have technical support for 5 years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems like a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time purchasing a warranty plan under Geek Squad so I don't know quite what to expect until (God forbidden) something happens to my purchase. But overall, I was impressed with their knowledge and friendly customer service and didn't want the same thing that happen with my old TV to happen with this new one, so I went ahead and purchased a 2 year warranty plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can take my product to get fixed anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to safeguard my investment and it is worth it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A Total Nightmare Of Ineptitude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Bosch Dishwasher a few years back, and I got 5 year Geek Squad Protection. The dishwasher developed a problem where it wouldn't drain and so would refuse to run. I've already had Geek Squad come up 3 times, and 3 times they've been unable to fix it. Each time, getting the next appointment takes a week. They clearly don't know what they're doing, but they doggedly refuse to give up, dragging it out further and further and further. I suppose the strategy is that they are making me choose between not having the use of a dishwasher, or giving up a lot of money and either replacing it (you better believe it will be from a different retailer!) or getting another, more capable company to attempt the repair. Either way this has been a terrible experience.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 3 out of 5 stars

    Ok but need more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that it’s so far away. I live an hour away and I had to go twice in two weeks because they had to send my switch away to be looked at then they decided that there were just going to replace it. Why I couldn’t have just gotten the new one online I don’t understand.

    I would recommend this to a friend