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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30838 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1352 Showing 27,021-27,040 of 30,838 reviews
  • Rated 4 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic system set in place. Very informative and just great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did not install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No my TV did not get installed still in a box waiting on me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this is an electronic device, an extended warranty is justified in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have at least a two-year protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Havent used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it but the guys delivered it no problems

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I was hung up on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a flat screen 43 inch from Best Buy. The plastic holders were so cheap that the tv fell right over, breaking the set. So I called the Geek Squad Service to see what my options were. They said "unfortunately, we do not repair broken screens" and they disconnected the phone. Yes, I was hung up on. But that's okay! Our relationship has been defined. Best Buy and I must part ways here. So I lost $400 dollars this week, but I learned the important lessons. When I go back to purchase another set, I will hire someone to mount it properly in my home so that it cannot get broken easily. Guess who I'm not buying it from?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    DON'T LEAVE THE STORE WITHOUT IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind no matter what happens! Great value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backup Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase price I received from best buy . As always will definitely recommend. Backup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hopefully a worthy investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually go with a protection plan to safety sake, but the price of the plans seems to have increased a lot lately that I was second guessing getting one for this purchase. I ended up going with one on this, but almost skipped it due to price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won't need it but good to know I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never pass up the warranty it's worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is cool and helps protecting online and its good for you

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is great. whenever I call to ask a question they are very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good service to get with new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to be safe. Always get a geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TO HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GET A PROTECTION FOR YOUR PURCHASED PRODUCTS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great plan for the low price you pay for five years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's like insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it just in case something goes wrong, it's insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    crysatl Clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the image is CRYSTAL CLEAR!! Best HD t.v. by far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service with personal attention at Geek squad

    I would recommend this to a friend