Customer Ratings & Reviews

Best buy is quick if you ever need to use it. Worth the protection.

Good for protection but a long process if you need products replaced or repaired

Quality of service not as good as past years. The online Geeks completely wiped out my data, email, etc. All while assuring me this would not happen during call for routine help during COVID-19 lock-down. After speaking with two supervisors and receiving numerous apologies, I took to the store when possible. Again, swapped out software but the Windows added is not the same as I ha d. Very disappointed and reluctant to have any laptop help via the GeekSquad now.

Never know when you need it. Works great, get one for yourself or family member.

This was a fair price for protection. Gerk squad agents are always there to help

With the coupons I had, I bought this additional protection. This is always better for the price.

I purchased a 5 year plan for 70$. I hope I never have to use, but glad for the peace of mind

The first year if this warrenty does not include Geek Squad until the Mfg's warrenty is over. They don't tell you that in the store. The Mfg rep is very hard to get ahold of to get support and they won't come to your house, just come in thru the internet. That doesn't help if the problem is intermittent.

The agents mounted my tv and connected to all my devices

It a good idea to have a protection for 2 years....

For the price it is easier to have the protection and not need it than need it and not have it.

Got the geek squad on my tv they couldn't fix it so they pretty much bot me a new one

Very please with insyalland knowing my tv will be protected

Very informative, helps with any questions you may have.

Its always worth it to get geek squad protection .

Super swsome tv graphics are awsomr movie are beyond

Great product and I will definitely recommend to other people

Sorry never used so I can't really review well. But glad to have.

Provides ease of mind knowing I have this for my product.

You guys deliver the TV to my home just last week and the Google Assistant on the TV is not working. Every time I try to use it it says I’m sorry there is some kind of glitch try back later. I called today to make an appointment with the geek squad to see if they could revisit my home to correct that problem. They finally called me back within the hour and said sure no problem can we do it over the phone. My response sure no problem. Guess what they put me through to an Automated answering service. There is no way I could get through that them. I finally decided to just let the phone ring and ring and ring it rang 35 times. I still did not get an answer. Please get someone on the phone. The last time I had to have your district manager get in touch with you guys to get my TV hooked up... I certainly hope it doesn’t come to that again but I definitely will keep trying to reach you until you a person calls me back