Customer Ratings & Reviews

Nice to know that I have this protection for my product.

Tv died as soon as contract ended so upsetting right before Xmas

Hopefully we won't have any issues if there comes a day we have to use the protection plan.

Geek squad does do a great job at repairs. However trying to get ahold of someone and get something lined up is impossible at times. As long as you are patient they are a great addition to your purchase

Great extra standard protection for my new devices.

Good gift for my husband. Best buy makes shopping easy.

Good gift for my husband. Best buy makes shopping easy.

Good gift for my husband. Best buy makes shopping easy.

Great support on store, taking a lots of care on servicing.

I bought this 85” QN90D open-box TV and picked it up in-store. It was poorly packaged, had no accessories, and the screen was damaged from the start. I spoke to over 15 agents in-store, on Twitter, and through Best Buy chat — all said I was responsible and refused to help. Only one agent finally issued a return label after weeks of stress. It took 21 days to get my refund. Be extremely careful with open-box items. Customer support depends entirely on who you get — and most won't listen.

We have used it a few times. So far have no serious complaints.

I don't recommend anyone to get Geek Squad service for their TV only because they changed what the insurance company will cover. They no longer cover if a TV is damaged by accident from a fall due to small children. Or cracked screens. They only cover if the TV have manufacturer issues inside of the TV. So once its broke by a child, which is the most reason why anyone would do a insurance claim, dont expect to get it fix. You’ll have to buy a new one. Any other Geek Squad service yes. Just not on TV's

Geek offers an affordable plan at a great price. I was very pleased with this purchase.

Every time I contacted geek squad protection service team they were always very helpful

the protection plan was a wise decision service on past purchases was better than expected.

Always good to have extra coverage on electronics.

WORKSWELL WITH MY MAC PROWORKSWELL WITH MY MAC PRO

Good attention and verte fast responde yo My cuestión

geek squad is the best technology solution for all devices

I love knowing I'm protected; makes owning stress free!