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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30840 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1364 Showing 27,261-27,280 of 30,840 reviews
  • Rated 4 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing offer from Best Buy, It extends protection out beyond the first year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks off the hook on this 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to review am glad to say Never used it Sooo

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I want to give a higher rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They say they will come to my house if there is a problem with my TV. I called with a problem I noticed when I brought the TV home and they asked me to bring it back. It is not easy transporting a 75" TV so I will wait for a real problem that is not cosmetic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad before , awesome service....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awsume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just awesome i love the tv. it is clear and no glare

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shipping issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How long does it take to ship an item for repair in the same state?? I dropped off a tv on a Sat. and saw on Wed. that its still at the same location..the service center is approx. 60 miles from the store. I will updste this if i ever get it back...fixed that is. But 4 know the 5yr warranty is not worth it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance for the Samsung Smart TV is great, I feel relieved that I'm covered for 5 years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I cant share my full experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally buy insurance only for purchases that I'm concerned about. I bought this for my LG nanocell 90 series because it was bought used. I never have had to use geek squad services so I cant share my full experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had to use them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard they are good at what they do. Have had the opportunity to use their services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection just in case something were to happen..I haven't had to use it yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t use it yet. So far the tv its ok I guess

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection an just in case. Hope to not use it but if I do best buy has a sweet deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sense of security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad protection definitely makes buying a TV feel safer but it is a bit pricey

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on the geek squad service. Would recommend for piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope i don't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i wont need to use the extended warranty. But for the price couldnt pass it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy does a good replace no questions asked protection its worth it on most things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad got me right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and did there job it was set up nice and thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always are professional and knowlegeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you're into expensive technologies.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used my protection coverage just yet but I'm sure it was money well spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great delivery guys and really new what they were doing

    I would recommend this to a friend