Customer Ratings & Reviews

Time will tell if this was worth the money! Haven't used!

I think this is the insurance for the tv moms fell accidentally while mopping she slipped and tv’s screen broke and insurance doesn’t cover but will be glad if she can atleast get some money of the insurance since she will no longer need it. Exp 2022

Great deal for a TV listed as Open Box Satisfactory, unfortunately is was a No Box, No Remote, and No Stand bubble wrapped satisfactory but had to try it after driving two hours to get it.

Purchased the plan just in case anything were to happen.

Nothing has happened to my product. It’s better safe than sorry though

Good to know you have back up from knowledgeable associates in case you need it.

Piece of mind for the next five years isn’t bad. Hopefully never need it.

Good to cover things bought at best buy. Helpful service.

Tv easily crash crack . . . .

Haven’t had to is them so don’t have anything to say

I really enjoy that they will pick up equipment but the plan is expensive

Good very good install very good did good joblessness

Haven't used yet. Hopefully never need to. That is all.

I thought the geek squad was rude disrespectful.one of the worker snatch part away from me. I was.trying to talk to them they ignore me the whole time

This plan is not really worth buying unless you go and buy a really cheap tv that will burn out quick. Nothing else is really repairable for free. Had to cancel mine and get a refund to put toward buying a new tv because they wouldn't fix it.

I didnt get any letter regarding geek squad, how do I contact them if required ?

Haven't used this service yet but I'm sure it's worth the extra money

Have not had to use it, but I have peace of mind in case it is ever needed.

My experience with Geek squad at Best Buy over the last decade hasnt been great. Wait times are very long. I guess it better than buying an entirely new device.

I bought this item Jan 21st 2022. Two weeks after the Geek squad protection ran out on Feb 8th 2024 the tv suddenly stopped showing a picture. Insignia is a brand owned by Best Buy. I have never experienced such a thing before. I feel as if I've been ripped off and know with certainty that I will never shop there again.