Customer Ratings & Reviews

Should be sufficient for defects and things like that but have not needed it yet.

Porfavor compra una garantía! Please buy a garantía on your high end purchases !

Awesome picture and sound (with surround sound, Bluetooth headphones). Easy setup. Won't buy another brand. LG is it!

I am always skeptical of extended warranties and after paying $1700 for a TV I had to pull the trigger and boy am I glad I did. Our Sony developed vertical lines out of the blue. The Geek squad was out in 2 days and approved my refund/replacement on the spot.

I 've owed many samsung products this was my 2nd tv I am looking to upgrade to a newer model so as to cut the cable. I have no complaints just want to upgrade for more newer apps . I would recommend if this was still avail

Im very happy with geek squad, but I would really hope they add accidental damage to their package. Granted there could be a deductible but accidental damage should be included.

Upgraded from a 3 year old Roku of similar size. This is a huge improvement in every way. Integrates perfectly with existing apps and Alexa. Great picture. Very pleased.

My 50” Samsung TV had issues with picture after only 2.5 years-Best Buy exchanged with a credit towards a new tv, after only asking me few questions on the return

I have never had a bad or negative experience in best buy. Awesome products and customer service! The online buying is very easy to navigate, even for an old guy like me!

Problem resolve with 1 phone call. Good customer services

I have had my 55" Samsung Smart TV for over 4 years now. I bought the 5 year warranty but I have never had a problem. That is probably why. LOL Great TV/ I just now bought another one from Best Buy for a bedroom. Thanks Best Buy!

It is really worth having their protection plan added to our purchases. It helps!

Had this amazing tv for 3 years didn’t have an issue with it works like wonders & the picture quality is amazing & the geek squad has always been on my side love them fast & accurate

I suggest always get the extended warranty with TVs large.

This is a must-have for any TV, I have this on every television I buy.

Geeks squad is great they are very reliable and its good to have someone in hour corner when things good bad with your electronics

The tv for the money at the time was great, super bright excellent blacks and dynamic range. Its only weakness was motion at times it had weird artifacts during high speed motion and the software left a lot to be desired as far as UI and picture options

It's great to have but never had to use it but it gave Peace of mind just in case i ever had to use it.

Have had this TV for three years now and it still performs like it’s brand new. One of the best purchases I’ve made in a while!

Geek Squad Protection is the best I ever had. They will take care of your concerns right away especially the Tech guy who check my TV, he is very knowledgeable and very professional his name De Jaun. They send the tech guy in just two days and will receive the replacement in 3 days what a service...Good job Geek Squad....