Customer Ratings & Reviews

Had warranty on my tv and they was going to replace it but they didn’t have the same model anymore so they gave us 1,000 store credit! So we used it for another TV! Amazing!

`This is a must have if you make a large dollar purchase if you buy a tv (depending on size) will come to the house and fix it, if they can't they give you the full dollar amount you spent to get a new one! I wouldn't buy a lot of tech items without this!

I got 75inch love bought it Jan 2022 pictures sounds great I have sound system

We began to experience issues with our tv. The wifi would not connect internally. Geek squad replaced our tv with no hassle.

Used them in december when my old computer died. The did a diagnostic and determind the motherboard was bad and were able to transfer everything to anew computer.

Geek squad did an amazing job with our tv. They made sure that everything went well

Geek squad protection is a must, you never know when somthing is going tobstop working

Geek squad is a definite plus. It’s something I like to have available to me if I need it. It’s worth the subscription.

Have purchased Geek Squad replacement various products over the years, the few times that I have actually had to use it, the replacement was handled very quickly at the local store. Make a decision to purchase it based on a cost to replace vs time factor

Even though i have not had to use them on my recent purchase, I did have a problem with a tv that i did not buy the protection for which was past the two week period after purchase. I went to the store and spoke with a manager of the TV Section. He sent the geek squad out to my house and they got me hooked up with Samsung to fix the problem..No charge.

I recommend Geek Squad to anyone. We always add this to any product we purchase for peace of mind

its a well needed plan and good to have, im glad i haven't needed to use it yet

Bought for Xbox series X, great picture, Dolby atmos sounds good, 120hz works after all tv updates downloaded

Samsung 55" curve T.V. and sound bar ,.Awesome t.v. beautiful color and picture also bought curve sound bar ,,, very nice together,,,great sound , had mounted to wall,,, geek squad was awesome, they new what they were doing and was able to advise,,, very happy

This tv is incredible! I love the colors and the amazing quality of the images.

My computer went down and I took it to the geek squad. These guys saved me money no doubt!

Geek squad service is great. They offer great protection on items and it’s better to have the protection and not need it than need it and not have it.

Always worth getting the extended protection plan from BestBuy.

Over all good tv. Color is a little dull and it does this time out thing after 3 or 4 hours where it will just exit whatever you are watching and just go back to the home screen

Best protection around. No hassle when it comes to getting things fixed or replaced