Customer Ratings & Reviews

Had an issue with a new tv, nothing to do with Best Buy, from the factory. They were very responsive and reliable. Very helpful and reactive. Glad I paid for the service.

I have not used the Geek Squad for the TV , I am relieved to know they are a call away. I did use the Geek Squad for my computer an its was SUPER easy and fast!

On my roku tv i made sire i took the protection plan because my last tv i never put , so i learned my lesson.

Geek squad is the best thing to have on your merchandise when you purchase anything from the store they are the number one when it comes down to take care of fixing merchandise so make sure you purchase a merchandise get that warranty with geek squad

Always get the protection plan. It’s worth it because you never know with how stuff is built these days

Had no real issues with the TV except for a very occasional mute effect. I would need to turn it off and on again. I had bought a warranty for it and BB came through

I generally do not purchase service warranties. As I was buying a new TV, I decided it would be a good idea. Thankfully I never had to use it.

I bought this tv for my mom and dad and they are in love with it

Where else can you get the BEST prices on the BEST electronics with the BEST delivery and BEST customer service??? Only BEST BUY!!!

I've had no issues with my Sony 4K TV I purchased this warranty for but I know and heard that Best Buy does have great quality customer service if something goes wrong with your purchase and it can be easily returned and exchanged for the same product or similar product.

Vivian great tech. 100%. She had everything hooked up in no time. And explained how to use my remote.

Rather get the most out of your purchase why not be safe than sorry

highly recommend this business.” “Their customer service is second to none.” “The product quality is consistently outstanding, exceeding my expectations every time

Great warranty Best Buy is the best definitely recommend it to everyone

I am usually a skeptic when it comes to the actual coverage on these warranties but I can say that geek squad definitely helped my with out a hassle. Tech came out assessed the issue and with in minute I had my replacement options . In store easy process for the new replacement. Get the warranty it works if needed

Money is tight. I usually don't pony up extra for some warranty the clerk's trying to sell me on top of the warranty that comes with it! But when it's the Geek Squad, I'll take it. It is SOOO much easier & nicer to be able to come down & talk to someone in person versus calling someone a 1000 mIles away that I can barely understand who gives me the run-around anyway! No thanks, I'll take the Geek Squad.

I love Geek Squad!!! They are great people who really know their stuff!!! I am always thankful for the Geek Squad!!!

My tv installation was very simple. All that was required was mounting the tv on the wall. I dont have any other devices that needed to be connected to my tv.

I love Best Buy. I love their warranties. Their warranties are second I will always buy my new TV from this

Always get the geek squad protection. Had to use it once nad it paid off in a bug way.