Customer Ratings & Reviews

Very professional kind and helpful. They are sure the tv was working perfectly fine and they were very careful as to how they handle the tv.when removing from the box and placing into my wall unit. They help with the connection swell. thank you Best buy gerk

First TV I purchased didn't work. Geek squad checked it real quick to verify the problem. Was quickly replaced by the technician.

Crucial for any large purchase a Best buy. Always worth it to put protection on your item.

Delivered and broughy inside safely. Prompt delivery!

awesome tv , a huge upgrade of the one have years ago, no we can enjoy watching series and movies, so easy to setup

Good people and service faster and greater I liked

Still haven’t had a chance to use it for my recent purchase but geek squad is always reliable and useful in a time of troubleshooting your home electronics

Very happy to have the peace of mind of a 5 year plan and if something goes wrong I know it'll be addressed correctly.

I rated this excellent because of the peace of mind it gives. I haven't used it yet, but I know it is there if I need help with my new laptop.

The geek squad protection is something that is a must for an expensive appliance. I brought one for my sony tv and it crapped out in 1 year and they gave me my money back. I am going to buy it again. Deciding if i will buy another sony...

Amazing warranty, i hope i never have to use it but I sat down and spoke to a rep at the store and they answered every question i could come up with. I wish i remembered the guy name but it gave me extra confidence that i made the right decision.

Hope i don't need the protection. I wonder if they give you extra time if you have to wait a month for something that was in stock.

Purchased over a year ago and still going strong. No lines or bad leds Would purchase again! Recommend this item.

One of the best tvs I have ever bought. The stand did need a little elbow grease to get screwed in..

The Geek squad agent was able to advise me on options for my car installed and completed the installation on a timely and professional service. My laptop was also remotely repaired in a very professional manner to my satisfaction.

I like the five year warranty my TV went bad and they're going to exchange it with no problems

I have this protection plan on every device we have in the house and it’s a great investment especially if you have children.

I used to avoid the Geek Squad or any insurance protection on devices but now since I have protected almost everything I buy now. It is safer to pay a few extra dollars then to pay a full price to have it fixed or be purchased again. I recommend this product with BestBuy!!

I recommend getting the geek squad plan, especially for those expensive purchases. The no hassle replacement is EVERYTHING. I have kids and they can look at something and it will break. Lol. Fortunately geek squad has always been there to rescue us. Thanks best buy and geek squad. Fast, friendly service that's worth every penny.

I have had the Geek Squad diagnose and fix problems with my laptop twice in one year. They are efficient and knowledgeable. they found viruses that my software could not find. Now it runs like new. They do request that you make an appointment, but I was able to just walk in to have them figure out why an external blu-ray drive would not work.