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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30274 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 30,274 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the option of having the extra protection of the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Get this protection for everything you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced a network card preventing my TV from connecting to the internet. Amazing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use the geek squad but i feel it’s a goof thing to have just in cast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing warranty, i hope i never have to use it but I sat down and spoke to a rep at the store and they answered every question i could come up with. I wish i remembered the guy name but it gave me extra confidence that i made the right decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra insurance on expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for an LG CX 65”. An absolute must for OLED tvs. Had to swap the tv out 3 times and each time was a breeze for the manufacture warranty. Have talked with geek squad multiple times and they assure if i have any future problems, it’ll be just the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv to watch the streaming channels and hook up too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very surprised that picture is really great. I bought online after looking at reviews. Easy to setup. BEST BUY delivered. Best of all. FREE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller was very friendly and explained everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK IN, DON'T GEEK OUT, PROTECT YOUR PURCHASES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5-Year Standard Geek Squad Protection Plan Is a Must -Have And A Masterpiece, The Plan Provides Adequate Timelines To Service And Protect Your Best Buy's Purchases And Assets. I Geek In, I Don't Geek Out !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful when I had to replace my television. The process was really easy and the exchange went by flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Regarding my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional kind and helpful. They are sure the tv was working perfectly fine and they were very careful as to how they handle the tv.when removing from the box and placing into my wall unit. They help with the connection swell. thank you Best buy gerk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the 5 year protection plan because I don’t think it’s that good of a tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it. But i will find out because the picture on the TV is cutting out and i may need ro use this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took care of my HP Envy laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does a great job of offering support with Geek Squad. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans are a must buy if you ever do need to contact them it’s so easy to and they will come out asap if they need to I’ve had plans from other places and Best Buy is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection plan and it works when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my 14 month old Vizio tv was not working properly and the geek squat came and after a few test their recommendation was to replace the TV . i was giving a replacement # went to the store selected another tv and they deliver the new one and picked up the broken one at no charge ..GREAT PROTECTION PLAN

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive for a service that may not even be used, but better than having to replace the TV on my own for if it's defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people are very friendly and professional. I buy most of my electronics at Best Buy and use Geek Squad Protection for all of my expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good for geek squad coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best protection out there! Small purchases to large expensive products, everything should be covered by the geek squad!

    I would recommend this to a friend