Customer Ratings & Reviews

I love the quality, features, and being able to stream movies concerts and other special events

I wish I would have purchased this on the last TV a bought from Best Buy. The TV died 2 months after the manufacture warranty expired and it cost half the value of new to get it repaired.

Promotes peace of mind regarding burn-in. (I was assured by customer service that burn-in was covered when I purchased my previous plan). I never had to use it with my 8 series LG OLED and I'm confident I won't have to with this panel.

Got a 2 year warranty on my sons tv. He had a seizure and he fell on the tv which caused it to crack n they hindered the warranty even tho it was accidental.

I think everyone should get this protection from the Geek Squad. They are very good and attentive to your needs. They absolutely know what they are doing and do their job well!! I am glad I got that extra protection because after 6 months my television started going and they were right there to help. Thank you Geek Squad..

Great knowing if something were to go wrong I have this team as insurance to help me out. Worth the price for 5 years.

They mounted it ok just not where my wife wanted it. Not really their faults

I have purchased this for the past 3 tv's I bought and have had to use them. These skinny flat screen tv's aren't made to be fixed.

it’s too good Picture quality good or functional very fast

I have had a previous geeks Squad plan and when my TV had issues they handled it in a timely manner and gave me the cost of the tv back since it could not be fixed

Bought a 55inc OLED…. Of course I’m gonna buy the warranty. It’s why I got my old one replaced with the new one.

I always get the protection from best buy have had no issues with it at all and am loyal to them for electronics

I hope to never use it on my resent purchase, but I did use it once on my 72" tv a few years ago and it paid off. They couldn't fix the tv so they replaced it with a brand new one. So worth getting the protection for a few hundreds than losing thousands of $.

Having your items protected is very important to have.

Amazing staff , helpful with all my needs and overall phenomenal service

The agents were great! The know a lot about how to mount your tv with no problems.

Definitely a great add on. If you don’t have it I would suggest it

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

Geek Squad Protection is always a good purchase. If nothing else, it will at least put you at ease for however many years it's for. If anything goes wrong, you're basically guaranteed a working product. Whether they fix yours, or give you a new one.

The team showed up on time, very professional and safe. They kept socially distanced and wore masks. Provided us recommendations on TV placement, etc. very much worth the additional cost to have the TV installed professionally. Highly recommend.