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Customer reviews

Rating 4.7 out of 5 stars with 25361 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 478 Showing 9,541-9,560 of 25,361 reviews
  • Rated 5 out of 5 stars

    Geek Squad installation of OLED.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very friendly. They mounted the TV and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my new TV, and think it is a great idea in the situation where my TV breaks within 5 years. Does not cover accidental damage for TVs but its always better to be safe than sorry.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad delivered my TV on time!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been friendly, punctual and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent need this service. But its definitely recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually purchase the Geek Squad Protection for all of the products we buy. You never know when you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better save than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to always buy the protection plan on the purchases I make through BB. They are very accomodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the services of the Geek Squad since purchasing the product but I have had to use it on another purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy anything electronic without it! I buy Protection plans on all my electronics, well worth it. A bit extra up front, but can save you a ton on the back end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so glad to have this coverage. Things happen and you would be surprised at what’s covered that you have no idea are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan EVER!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my surface computer. NO questions asked. The product ended up being recalled and they gave me a credit for EVERYTHING! So friendly and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never go without coverage on your products.its well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, but they don’t get you a replacement television until a 30 day wait period is over.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Derek. Thank you for sharing this with us. We're happy you've had great service. We appreciate the insight and feedback as this can help us improve our services for the future. If you have any further questions or need any help, please let us know!

  • Rated 4 out of 5 stars

    Smart money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is absolutely worth it considering how long sets last these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended warranty for my Samsung 60” tv just in case something happened to it. Luckily I did cause after two years it went out and Samsung would not help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case there should ever be an issue with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I glad I got the 5 year protection. Most things don't happen right away, but 5 years down the road anything could happen. I won't be worried because I went ahead with the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to buy a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that most TVs last 4 to 5 years before needing service. The geek squad warranty just bought me a new TV when the old one could not be repaired. It's a must have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rob B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected my own tv love it and definitely buying the 82 inch for family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the geek squad in the past and the insurance is worth the money. Covers pretty much any issue that might pop up.

    I would recommend this to a friend