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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30745 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 630 Showing 12,581-12,600 of 30,745 reviews
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a must program when you’re buying an expensive item protect your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Bestbuy is my go to store always...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy personnel delivered and set up the TV. They were very knowledgeable and friendly and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a worthwhile purchase for a 5 year protection plan, especially since the last TV we bought in this price range died after 1 year (just after the factory warranty expired).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek squad more than once. They installed our TV mounted on the wall and were very professional. Answered all questions. Cleaned after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is priceless!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plans for bigger ticket items. I had a TV go out on me, and I was given a store credit to use towards the purchase of a brand new one.... 3 years later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy. I use them alot and always protect my electronics with the geek squad warranty. Always quick to fix or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to have purchased this because it helps me to reassure myself that my item will be okay for the years it covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lifesaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the geek squad. don't know what I would do without them! always there when I need them, kind, courteous and patient with someone who is not very tech savvy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rob B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected my own tv love it and definitely buying the 82 inch for family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was reasonable for everything that comes with the protection plan. You never know when you might need help with different issues including viruses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50/50 chance of needing it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that things don’t last like they used to. But knowing that, I buy protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dealings with the Geek Squad Sservices has been nothing but stelar. What some tend to forget it is ONLY for 2 years and after that, you're on your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed it my self

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will need it if something goes wrong with TV for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the geek Squad warranties and they pay off. Purchased a TV that stopped working and got all but 50$ back on the original purchase price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had to use protection plan on a TV. Got a replacement immediately and purchased another replacement plan for that TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend getting it when they come to help fix your product they know what there doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy please don’t let me down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet so time will tell - Haven’t used it yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and nice warranty to have to secure my stufd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this service. Had a claim on my tv and the process was pretty seamless from initial call to service in my home!

    I would recommend this to a friend