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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30745 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 633 Showing 12,641-12,660 of 30,745 reviews
  • Rated 5 out of 5 stars

    Love using the Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Extended Warranty for your electronics especially when you can get it with the Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a product without getting Best Buy’s warranty great service and warranty covers everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’ve always been helpful....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks have always been helpful. I’ve only had one instance that the initial person was useless, besides that, they are worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the plan helps to reassure that I will have a good chance of getting a replacement if my product somehow gets damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad explained operation clearly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable of product and guided me through all the steps I needed to get it up and running properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is always top notch. They seem to always know what the problem is. Never had a bad experience with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek squad yet, but I included it in my purchase because I learned my lesson from an old purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know there's a plan to get with new products that if anything happens you are backed up. Cracked screen or just stops working I am glad I purchased this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love LG Tv’s, great quality, highly recommend! Had LG tvs more than a decade!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional and good overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV unit to house a 55" TV. Easy to install with a few shelves to store some stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually do not purchase the warranty, but thankful I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchaing Best Buy's 5-Year Standard Geek Squad Protection was the best decision I made. Sves me a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven’t had to use em yet but enjoy the peace of mind. Will update twice if i need to call em

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the concept of Geek Squad protection. I have not had to use it thus far but I am comforted knowing my TV is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is very important for any investment made on purchasing a costly household item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never have enough security and protection on your devices and products these days you just never know what will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wry much worth the purchase. It saves you money if something is to happen to your device. I totally recommend purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Max warranty a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always want to protect your electronics! BUT remember... you can only add the extended warranty at the time of purchase! Definitely worth the extra up front cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans! .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED TV - No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re going to spend as much on an OLED might as well protect yourself.

    I would recommend this to a friend