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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30748 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 656 Showing 13,101-13,120 of 30,748 reviews
  • Rated 5 out of 5 stars

    Fan of the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of the Geek Squad. It is one of the things that I can do to make life easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always, get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a geek squad plan for all my devices in case something were to happen.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi RickyG. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Hope I Don’t Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to utilize this service yet, hope I never do. I set up the TV my self. It wasn’t a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the geek squad service on my television. BUT have talked with them in store and am very pleased with their customer service and worry free guarantee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection on all of my stuff, Best Buy literally has the best protection plans for products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it picture is great Samsung id amazing and it is alot bigger of a tv then our last!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for 2 years definitely worth getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Hastles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan. No hastles. I buy these with every major purchase I make at Best Buy. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just here for the points I’ve spent more time on hold then actually being helped! I’m not impressed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good invesment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-year Geek Squad Protection has a fair price and covers the right things about the product it covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me to better understand my purchase. Took time to explain how the new TV and remote worked. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels great having the peace of mind knowing that they cover burn in. I bought an OLED tv and this was a must for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again I say it's a good idea to always protect your electronic device cause you never know when something can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Assistance is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad Protection for many years and have used it often and found the assistance wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a great product, need the a great team to look after it. These guys know their stuff and are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is aways there to help when you have questions and the protection plans are a must buy! Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geek squad several times over the years. They are awesome and the warranty can't be beat on TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had no problems when contacting the Geek Squad about our protection plan that they offered to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 5 years I can try to relax and decrease my Anxiety level knowing that I can always count on their service and helpfulness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always choose warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extra warranty that must be a rule of thumb. Anything above $100 could hurt you to replace.

    I would recommend this to a friend