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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 686 Showing 13,701-13,720 of 30,749 reviews
  • Rated 5 out of 5 stars

    Just makes sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been fortunate in only having to use Geek Squad once. I purchase this protection for all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you are going to need it. I was able to get a brand new TV when my original TV went bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always a great feature to have on any electronic device they come out to your house and try to fix your problem of they can't then they replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good we havent had to use the services that are offered. Home my item last forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and told me I bought the wrong mount. He had one in his truck & it worked out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I buy it for the no hassle replacements!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to always buy the protection, it give me a sense of relief if anything should go wrong, and of course for the no hassle replacements! It is second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind at a small price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet and in a way I hope I never have to but I am glad to know it is there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my TV with no issues. They were very courteous and professional. I was very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great loved it easy to use will buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is awesome overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome option for any of your items, it is a great option and I really recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad AAA+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service plan money can buy a must have if you want to protect your major purchases easy repairs every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service provided!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been let down w any if my purchases as long as I have purchased a warranty. Costumer service is top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have the Geek Squad Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had various Geek Squad Services and have found the service to be first class. Excellent service staff and very knowledgeable. Great bargain for the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price. Go 5yrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved me twice before on samsung tvs. Worth it in my book. Great to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use because of a problem with our Oculus Quest. Geek squad team was great in handling and resolving our issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always been good about standing behind their warranties, so it was an easy choice to purchase this protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Total Tech membership. Get free warranties all the time. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a great idea to buy the extended warranty on items from busy buy there experience and very mindful of your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal to protect my 55”TV. I got the tv at a great price so I thought I’d add the 5 year service plan too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very important to buy this protection plan, to take my mind off on whatever problem with my device

    I would recommend this to a friend