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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 693 Showing 13,841-13,860 of 30,749 reviews
  • Rated 5 out of 5 stars

    took real good care of me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad worked with me several times trying to get my Samsung notebook to work properly, they finally succeeded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    have not used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad will fix it or replace it or give me store credit if something goes wrong. This is important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in case it brakes or you don't like the item you can return the item with ease or you need your money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i havent needed to use this service but ive heard pretty good things about the service already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great, they have helped so much. I felt they'll laugh at me but they were fantastic,I'll keep them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far geek squad has been very helpful with all my purchases. Best Buy’s automated phone tree experience could definitely be improved but when I finally get a person they are always well informed and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service is helpful!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service! Love the convenience and security of having Geek squad if anything happens to a device!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet personally, but I've heard good things from other people. Hopefully, I won't have to use it, but if I do, I feel confident they'll take care of the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and like to have to have the sense of security. These people are great and well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy extra insurance just in case and if so, Best Buy always honors there products and protection .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the size and the picture it puts out. was great for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has always been able to hep me so I definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need to use it because the product is working, but I have used geek squad for other things and am satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great great have to get this warranty this is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great great have to get this warranty this is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always glad to have coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always glad to have coverage. It’s better to have it and not need it, then to need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to cover and protect my tv in case of an issue. I feel more comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad for years - they’ve replaced a TV that broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad’s service is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Geek Squad is always there to help with my questions. Definitely recommend getting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the pricing on the 5 year extended warranty on this LED TV. I have heard great things about our local stores service as well.

    I would recommend this to a friend